Last Updated: 07-29-2024
At Roanex, we are committed to protecting the privacy of our users. This Privacy Policy outlines how we collect, use, and disclose personal information.
Information Collection: We collect personal information such as name, email address, and payment details when users register on our website or conduct transactions.
Use of Information: Personal information is used to process transactions and provide customer support. We may also use this information to communicate with users about their accounts or promotional offers.
Third-Party Services: Roanex utilizes third-party services such as Dwolla and Stripe to process financial transactions. Users' personal information may be shared with these service providers as necessary to facilitate transactions.
Card Information: By using our services, you agree that your payment card information may be securely saved for future transactions. Users can remove their saved card information at any time through our portal.
Data Security: We implement security measures to protect the personal information we collect against unauthorized access or disclosure. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security.
Data Retention: We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.
User Rights: Users have the right to access, update, or delete their personal information at any time. To exercise these rights, please log in to your account or contact us at [contact email].
Policy Changes: Roanex reserves the right to update this Privacy Policy at any time. We will notify users of any material changes by posting the new policy on our website.
Responsibilities: Our platform seamlessly integrates with the Dwolla API, enabling effortless transfers to your employees. We are not a payroll system and do not directly process payments; transactions are handled through Dwolla directly from our website. We do not offer quarterly tax reporting services to the IRS; customers are responsible for their tax reporting.
Cancelling Payments: Once a payment has been processed, it cannot be canceled. However, if a payment is pending, it may be canceled before processing. We encourage users to review their transactions carefully before finalizing payment to avoid unintended charges.
By using our website, you consent to the collection and use of your personal information as outlined in this Privacy Policy.